Technology Services (TS) Division:

After understanding the various needs of customers Sunfire formed a separate Technical Solution Division (TS) is, where entire gamut of services like Consultancy, VI Auditing, ATS, AMC, FM & break down are taken care.

Infrastructure project is collectively success of Engineering, Project, Sales & Customer. Sunfire has understood the requirement of Quality of Services : QoS while delivering the projects to customer. To manage the effective and efficient delivery of the QoS, Sunfire is investing in certified and qualified skilled engineers.

Our Service offerings

  • One Time Installation
  • Annual Technical Support
  • Auditing – Virtualization, Network & Security
  • Facility Management Services (Resident Engineers)
  • Annual Maintenance Contract
  • Project Management
  • Consulting : VMware Virtualization Setup
  • Consulting : IT Infrastructure Setup

One Time Installation

After the delivery of products & site survey our team takes over with the client with proper down time for the installation activities. On completion of the activity as per SLA the acceptance test is carried out and the installation document is presented to the customer for his future reference.

Annual Technical Support (ATS)

On the completion of the installation & entering into Annual Support contract with the customer, our engineers are made available on any event of failure. Our engineers take care of fixing of the issues within committed SLA. We have setup and ITIL based IT Service Management help desk to offer a quality of service with the report system for the reference.

Audit: Network – Security – Virtualization:

Auditing provides an efficient and affordable mechanism to find out the concerns around Network, Security, Configuration and Control, which restrain many organizations from achieving greater savings and particularly the purchase of on demand (cloud) services for production computing.

As organizations move ahead with their virtualization programs, they need to understand the security and audit implications in the layers and features presented by virtual machine farms, and their VMMs (Virtual Machine Managers). The benefit of auditing in the virtual world is that virtual server farms are then more centralized and therefore more easily managed.

Ultimately, Sunfire team is always in coordination with your IT staffs continually assesses the audit/risk areas introduced by virtualization.

You might be required to audit your IT infrastructure once a year, maybe twice. This frequency might be sufficient in a well-run physical IT environment. However, in a virtual environment with faster provisioning, but also with less visibility, less segregation of duties the frequency must be much greater. The good news is that the virtual environment lends itself to more frequent configuration checks.

Annual Maintenance Contract

Whether the product supplied by us or any other party, our team reviews the support requirements of your infrastructure and a contract regarding AMC with you is put forth for specified time of 1/2/3 years with committed SLA. During the AMC contract our engineering staff made available on event basis to maintain maximum uptime.

Facility Management

Some of the customers do expect a better uptime considering the business critical applications. Some of the customers face the challenges of human resources like recruitment, leave, attrition of employees etc.; in that case the immediate availability of manpower is made possible by Sunfire FM services on demand.

Project Management

Sunfire’s TS division has noted the need of Project Management and developed the required project management skill-set. TS Division has strongly support Project Management Office consisting of Project team leaders, Project Team Members, Program Manager & Project Manager, for the smooth and timely execution of projects.

Consulting Virtualization

As the importance of Virtualization has started gaining the mindshare of the business houses it is becoming important to have guidance and advice from trusted partner who has an experience in managing, optimizing, securing, and supporting, mission-critical datacentre environments. Our team of technical consultant is skilled to do fair evaluation design and execute most complex virtual environments.

Sunfire Virtualization Consulting Project Team follows industry best practices to execute these projects using structured Project Life Cycle Methodology.

Consulting IT Infrastructure

Sunfire team of technical consultant has an ability to think out of the box and help you to create a vision for your IT Infrastructure future. Our team always take care of the new technology trends and scalability in alignment of your business needs.

They have a cross domain expertise to carry out the consulting in Design and project Management of IT Infrastructure. A consulting team of Sunfire assess your existing setup, understand and identify financial, operational, and compliance risks which affect information system design, modification, and processing; formulate appropriate, practical and cost effective recommendations and put in place a priority action plan which enable you to protect your IT investment.

Sunfire offer consulting services for following IT infrastructure technologies:

  • Structured Cabling
  • Routing and Switching
  • Unified Collaboration : Voice and Video
  • Data centre & DR site: Infrastructure
  • Network Security
  • Server, Storage and Backup
  • Information Security
Professional Services Outsourcing

Sunfire has an excellent track record with their customers and technology partners for the various complex installation and maintenance of various technologies in challenging environments. Our expertise has helped and assured our partners a long term business relationship with different customers. Considering our experience and skills most of the technology partners take our professional services for installation and maintenance of their different technologies. This experience makes our team more stronger while working on any complex projects.

Sunfire Allainces: